# Frequently Asked Questions
## Q1: What payment methods do you accept?
**A1**: We accept , PayPal, payments. for now due to our bussiness is in the caribbean
## Q2: How long does it take to process an order?
**A2**: Orders are typically processed within 1-3 business days.
## Q3: Can I change or cancel my order?
**A3**: Yes, if you need to change or cancel your order, please contact us immediately. We generally process orders within 2-4 hours, and once our warehouse has processed your order, we will be unable to make any changes.
## Q4: Do you ship internationally?
**A4**: Yes, we ship worldwide. However, international orders may be subject to customs and duty fees, which are not included in our shipping rates and are the customer's responsibility.
## Q5: What do I do if my order arrives damaged?
**A5**: If you receive a damaged item, please contact us within 48 hours of delivery. We will arrange for a replacement or refund and provide instructions for returning the damaged item.
## Q6: What is your return policy?
**A6**: We accept returns within 14 days of receipt. The item must be unused and in the same condition that you received it. It must also be in the original packaging.
## Q7: How can I track my order?
**A7**: Once your order has been shipped, you will receive an email with tracking information. Please allow 24 hours for the tracking number to become active.
## Q8: How can I contact customer service?
**A8**: You can reach our customer service team at [email protected]. We strive to respond to all inquiries within 24 hours.